Cookie Policy — Faelox

1. What Are Cookies?

Cookies are small text files that a website stores on your device when you visit. They allow the site to recognise your browser and remember certain information across pages or between visits.

Cookies do not give us access to your device or any personal information beyond what you choose to share. They help us understand how visitors use our site so we can make it more useful and consistent.

You can control cookie use through your browser settings or through the preferences panel below.

2. Cookies We Use

Essential Always active

Necessary Cookies

Required for the website to function. These handle session continuity, security, and your saved preferences. They cannot be disabled.

Duration: Session or up to 12 months

Optional

Analytics Cookies

Help us understand how visitors interact with the site — which pages are visited, how long sessions last, and where visitors come from. The data is aggregated and does not identify you personally.

Examples: Google Analytics | Duration: Up to 2 years

Optional

Marketing Cookies

Used to track visits across websites and build a profile of your interests. This allows us and our partners to display relevant content in line with what you have shown interest in.

Examples: Ad networks, retargeting | Duration: Up to 12 months

Optional

Preference Cookies

Remember choices you have made, such as your language or region, so you do not need to re-enter them on future visits. These make the experience more consistent.

Examples: Language, display settings | Duration: Up to 12 months

3. Your Cookie Preferences

Use the toggles above to set which categories of cookies you accept. You can change your choices at any time. Essential cookies remain active regardless of your selection.

4. Third-Party Cookies

Some features on our website involve third-party services that may place their own cookies on your device. These are subject to the privacy and cookie policies of those third parties, not ours.

Third-party services that may set cookies include:

Google Analytics (usage measurement)
Google Maps (embedded map on our contact page)
Font providers such as Google Fonts (typography delivery)

We encourage you to review the relevant third-party policies directly if you have concerns about how they handle your data.

5. Cookie Duration

Session Cookies

Active only while your browser is open. Deleted automatically when you close the browser tab or window.

Persistent Cookies

Remain on your device for a set period — typically between 30 days and 2 years — or until you delete them manually.

6. Managing Cookies in Your Browser

You can also manage or delete cookies directly through your browser. Note that disabling cookies may affect some parts of our website.

Google Chrome

1. Open Chrome and click the three-dot menu (⋮) in the top right.

2. Select Settings → Privacy and security → Cookies and other site data.

3. Choose your preferred setting or use See all site data and permissions to manage specific sites.

4. To delete existing cookies, select Clear browsing data under Privacy and security.

Mozilla Firefox

1. Click the hamburger menu (☰) and select Settings.

2. Go to Privacy & Security.

3. Under Enhanced Tracking Protection, choose Standard, Strict, or Custom.

4. To clear cookies, scroll to Cookies and Site Data and click Clear Data.

Apple Safari

1. Open Safari and go to Safari → Preferences (or Settings on newer macOS).

2. Click the Privacy tab.

3. Check or uncheck Prevent cross-site tracking and Block all cookies as needed.

4. Click Manage Website Data to view or remove cookies from specific sites.

Microsoft Edge

1. Click the three-dot menu (⋯) and select Settings.

2. Go to Cookies and site permissions → Cookies and site data.

3. Toggle Allow sites to save and read cookie data or configure exceptions per site.

4. Use Privacy, search, and services → Clear browsing data to remove stored cookies.

Mobile browsers: On iOS, go to Settings → Safari → Privacy & Security. On Android Chrome, open Chrome → Settings → Site settings → Cookies.

7. Your Rights and Controls

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the right to know what data is collected about you and to request that it be corrected or removed where applicable.

You may withdraw your cookie consent at any time by:

Updating the toggles above and saving your preferences
Clearing cookies through your browser settings
Contacting us at privacy@{{DOMAIN}}

Please note that disabling optional cookies will not affect the core functionality of the website, but may limit certain features such as usage analytics and personalised experience elements.

8. Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in how we use cookies or in applicable regulations. Any updates will be posted on this page with a revised date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

9. Contact

If you have any questions about how we use cookies, please contact us:

Faelox
Suite 5-1, Mercu Mustapha Kamal, Jalan PJU 7/3, 47810 Petaling Jaya, Selangor
Phone: +60 3-7831 4609
Email: privacy@{{DOMAIN}}